Style Ergonomics is currently one of the best suppliers to our business, Equip Office Furniture, and have been for the last five years. This hasn’t always been the case, but a combination of superior service and excellent product range and quality saw them rapidly rise to the top once their persistence finally paid off back in 2004.
Style focuses on customer service both before and after the sale, which makes their range of office furniture one of the Brands of choice by our Sales Team. We want our Sales Team to concentrate on servicing the end customer and Style ensures they can do this with their pre sales flexibility and their after sales warranty backup.
Style have also been very aggressive with their product range development and have an innovative range offering excellent value for money.
Sam, Ray, Fay and the Team at Style are an extremely professional organisation to deal with at all levels, we have no hesitation in recommending them to other distributors.
Regards,
Kym Biddell
Managing Director
Equip Office Furniture
http://www.equipofficefurniture.com.au
All of the team at Krost would like to thank you and your team for all the hard work over many years. Not only are Style one of the most progressive and pro-active manufactures in today’s market, it gives me great pleasure in calling Style Ergonomics a partner.
The level of commitment and honesty your company posses is something to be proud of. It is always evident to me when visiting factories on the level of product to expect a factory that is organized and truly world class such as yours.
The commitment by your team, Ray, Frank, Fay and Kay is a testament to your company. Well done.
We are excited by what lies ahead with the Style range of products and look forward to the development and commitment of many more products over many many years.
Thanks and Regards,
Darren Mifsud
General Manager
Krost Business Furniture
www.krost.com.au
Hi Ray
I thought I would take a moment to thank you and Sam for your efforts over the last 4 years.
I have just come out of a managers meeting which discussed at length the positives and negatives that we have with our supplier base and I am pleased to advise you that Style ranked as our best supplier.
The current range we have developed has extended our reach significantly, allowing us to enter into the upper mid commercial market. Our defect return rate has never been better, in fact we are not intending on deranging any of the chairs for 2011. Given the fact that you are in a different state, your lead times and response times for urgent deliveries are actually better than our 3 local suppliers.
Please congratulate your team and I look forward to our ongoing partnership
Best Regards
Bruce Hemburrow
Director
www.progressiveoffice.com.au
Great Service!
Dear Sir/Madam,
I had a recent warranty issue with a “Style” Office Chair I purchased from Barn Office in May 2009 – the stitching on the seat was becoming unstitched. Claiming under warranty if never something I have looked forward to – but on this occasion all involved have delivered a great service.
- 20/7 I initially called Barn Office furniture and was told they would get manufacturer to call.
- 28/7 Received call wanting some warranty info from the underside of the chair.
- 29/7 Sam call and advised chair pick would happen on Monday 2/8 and would call 1hr before pick-up.
- 2/8 Chair picked up as promised. AND received call 1hr beforehand to confirm. Advised it should be done by Wed 4/8.
- 4/8 Repaired chair dropped off as promised. AND with a call 1hr beforehand to confirm.
All in all, a fantastic example of people doing exactly what they say they’re going to, and clearly taking some pride in their work. I thought I should put this in writing so that those involved might have some acknowledgement that their efforts are very much appreciated. I’ll certainly be using Barn Office Furniture in future and will refer your business to business contacts.
Regards,
Ian Wrenford
Managing Director
Innish Consulting Services Pty Ltd
